Service Conditions

Welcome to 7Great, the place where you can access home cleaning and maintenance services. Before using our services, we ask you to read these terms of use carefully, as they govern your access and use of our website and related services. By using 7Great, you accept and agree to comply with these terms of use.

• Acceptance of Terms

By accessing and using 7Great, you agree to comply with these terms and conditions. If you do not agree with them, we recommend that you do not use our services.

2. Registration

To facilitate your experience and speed up the purchasing process, you can register using your Facebook or Google account. By doing so, you agree that 7Great may access certain information in your profile, in accordance with our Privacy Policy.

3. Responsible Use

You agree to use our services responsibly and legally. You must not use 7Great for purposes that are illegal, fraudulent or that may cause harm to other users or our company.

4. Payments

Payment for our services is made through PayPal. You agree to comply with the payment policies and fees established by PayPal when using this payment method.

5. Cancellations and Refunds

At 7Great, we value your time and trust in our services. We understand that sometimes it may be necessary to change or cancel a scheduled appointment. Below we detail our cancellation and refund policy to ensure a satisfactory experience for our customers:

Cancellations and Programming Changes

1. Email Notification: To change or cancel a scheduled appointment, we ask that you notify us at least 48 hours in advance. Please email sales@7great.com with the details of your cancellation or schedule change request.

1. Late Cancellation Fees: If you cancel or change your appointment with less than 48 hours notice, we may apply a cancellation fee of [amount] to your bill.

1. No-Fee Rescheduling: If you notify us at least 48 hours in advance, we will help you find an alternative date and time that fits your schedule without additional charges.

Refunds

1. Refund for Early Cancellation: If you cancel your appointment with proper notice and had made an advance payment, we will refund the full amount paid.

1. No Show (No Cancellation Notice): If you do not notify us of a cancellation and our team arrives at your home and cannot perform the service due to the client’s absence, no refund will be made.

1. Refund for Unsatisfactory Service: If you are not satisfied with the quality of our service, please contact us immediately so that we can address and resolve your concerns. We are committed to customer satisfaction and will evaluate cases of dissatisfaction on an individual basis.

6. Privacy

Our Privacy Policy describes how we collect, use and protect your personal data. By using our services, you accept our privacy practices.

7. Intellectual Property

All contents, trademarks and copyrights on 7Great belong to our company. You are not permitted to use, reproduce or distribute this content without authorization.

8. 8. Changes to the Conditions of Use

7Great reserves the right to modify these terms of use at any time. We will notify you of any changes by updating this page. We recommend that you review these conditions of use periodically.

9. Account Termination

7Great reserves the right to suspend or terminate your account in the event of non-compliance with these terms of use or for security reasons. You can also cancel your account at any time.

10. Contact

If you have questions or concerns regarding these terms of use, please contact us at sales@7great.com

EXCLUSIVE USE CLAUSE: PROHIBITION OF CONTRACTING OUTSIDE 7GREAT

Users who access the cleaning and maintenance services offered by 7Great acknowledge and accept the following conditions of use:

1. Exclusive Use: By using our services and web platform, the contractor agrees to contract exclusively through 7Great for any cleaning and maintenance services provided by our employees. It is strictly prohibited for contractors to attempt to take the services offered by our employees outside of this platform.

1. Legal Engagement: Any attempt to hire our employees directly, without the intermediation of 7Great, will be considered a violation of these terms and conditions of use. This action could result in legal action by 7Great, including seeking compensation for damages.

1. User Responsibility: The contracting parties assume the responsibility of respecting this clause and guaranteeing that any cleaning or maintenance service is carried out through our platform. The company is not responsible for any agreements or transactions made outside the platform, nor for the risks associated with such agreements.

By accepting these terms of use, the contracting party acknowledges their commitment to comply with 7Great’s policies and accepts the legal consequences of any violation of these policies. 7Great reserves the right to take appropriate legal action in the event of non-compliance.